Legal

Terms of Use

The contract between you and Northbeams Inc. for the website, the app, the browser extension, and the desktop apps.

Draft for review. This document is being finalized with counsel for Northbeams Inc. It is not yet the authoritative version. Questions: privacy@northbeams.com.

Last updated: 10 July 2026. These Terms of Use ("Terms") are a contract between you and Northbeams Inc. ("Northbeams", "we", "us") governing your use of the Northbeams website at northbeams.com, the application at monitor.northbeams.com, and the related browser extension and desktop apps (together, the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Acceptance

By accessing or using the Service, you accept these Terms for yourself and, where you sign up for an organization, for that organization. If you do not agree, do not use the Service. If you are agreeing for an organization, you represent that you are authorized to bind it.

2. The Service

Northbeams helps organizations see and govern the AI tools their people use across the browser, desktop, command line, and MCP. Inspection runs on the device. The Service is not a network proxy, and it does not install a man in the middle certificate. We may add, change, or remove features over time. Paid features and limits are described on the pricing page and in your order.

3. Accounts

You are responsible for your account, for the security of your credentials, and for activity under your account. Tell us promptly at privacy@northbeams.com if you suspect unauthorized use. Administrators of an organization can manage users, set policies, and view activity attributed to those users, consistent with our Privacy Policy.

4. Acceptable use

You agree not to:

  • Use the Service to break the law, or to infringe the rights of others.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure.
  • Reverse engineer or copy the Service, except to the extent the law permits.
  • Resell or provide the Service to third parties, except under a signed partner or MSSP agreement with us.
  • Use the Service to monitor individuals unlawfully. You are responsible for giving your users any notice, and obtaining any consent, that your jurisdiction requires.

5. Fees and billing

Paid plans are billed through Stripe. By starting a paid plan, you authorize us and Stripe to charge your payment method for the fees shown at checkout or in your order, on the billing cycle you select (monthly or annual). Fees are stated exclusive of taxes, which you are responsible for. Except where required by law or stated in your order, fees are non-refundable. The 14-day trial requires a card and converts to a paid plan unless you cancel, as described on the pricing page. [TODO: confirm with Joe: refund, proration, and cancellation terms, and the auto-renewal notice period.]

6. Intellectual property

Northbeams and its licensors own the Service, including the software, the tool catalogue, and the brand. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You own your data. You grant us the rights needed to operate the Service for you, including to process your data as described in the Privacy Policy and any data processing agreement.

7. Disclaimers

The Service is provided "as is" and "as available". Northbeams helps you find and govern AI activity, but no security product catches everything, and the Service does not guarantee that every AI tool, prompt, or policy violation will be detected or blocked. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Northbeams' total liability arising out of or relating to the Service will not exceed the amounts you paid to Northbeams for the Service in the twelve months before the claim. [TODO: confirm with Joe: the liability cap figure and any carve-outs, to be finalized with counsel.]

9. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends. Sections that by their nature should survive (such as fees owed, intellectual property, disclaimers, and limitation of liability) will survive.

10. Governing law

These Terms are governed by the laws of [TODO: confirm with Joe: governing-law state, likely Delaware as the state of incorporation, to be confirmed with counsel], without regard to conflict-of-laws rules. The parties submit to the courts of that jurisdiction, unless your order specifies arbitration. [TODO: confirm with Joe: venue and any arbitration clause.]

11. Changes

We may update these Terms as the Service and the law change. We will post the updated Terms here with a new "last updated" date, and we will tell account admins about material changes. Continued use after changes take effect means you accept the updated Terms.

12. Contact

Northbeams Inc. is a Delaware C-corporation. Questions about these Terms: joe@northbeams.com. [TODO: confirm with Joe: registered mailing address for legal notices.]